Support Solutions

Repairs

We provide in-house tech support. If a fix isn't possible over the phone or email, we're able to send someone out to pick up the faulty equipment so that we can get hands-on and deal with the problem in person. We can even lend you replacement equipment while your hardware is with us, to help prevent downtime, and offer onsite engineers for the duration of the project or just as long as you need.

Enquire Now

Support Solutions

Configuration
We stock full range of Macs. Before your new hardware reaches you, we make sure it arrives ready to be used, pre-loading desktop machines with all the software and applications you need, such as Adobe Creative Cloud for teams and Microsoft Office.
Installation
When it comes to installing your new equipment, we do everything to make sure you’re up and running as quickly as possible and suffer minimal downtime. From deploying Macs to desks and iPad to your team’s hands, and packaging the applications you need, to storage and backup options, we’ll guarantee the best possible experience.
Integration
If you’re using PCs as well as Macs, we'll help make the process of integrating the two an easier one for your IT team – whether you want to run Apple computers in an existing Windows infrastructure or run a separate Apple server alongside it. We can also review security, compliance and governance requirements and can make recommendations on software to ensure you meet them.
Support
Our in-house Apple Certified Engineers have years of experience, and can provide all the support you need to minimize downtime after the installation – from technical support over the phone and email to a completely managed service with SLAs.
Rentals
Do you just need temporary hardware or workstations for a short period of time or for a contracted team or employee? In some cases, we can provide Mac desktops, creative hardware so you can get the benefits of providing your temporary staff with the Apple hardware they need for a particular job, without committing to an investment.